Brushy Creek Village FAQs

Board Meetings

How do I find out when the next Board meeting is? Board meeting dates and times are posted in the News and Events section of TownSq and/or sent via email or USPS mail to unit owners. Register your email to receive meeting details in advance.

Common Area Maintenance

What does the Association maintain? The HOA provides landscaping services and maintenance for all common areas.

How do I report a maintenance issue? Submit a request via TownSq with a picture and detailed description. You can track the status of your request in TownSq.

Is there a list of community rules for tenants? A copy of the Covenants, Conditions, and Restrictions (CC&Rs) is available at www.goodwintx.com (search for your community).

Contacts

Who can I reach for help?

Documents

Where can I find the governing documents? Visit www.goodwintx.com and enter your community name in the "Find My Community" field.

Financial

How do I check my balance? Log in to TownSq or contact Customer Service.

How do I pay my assessment?

  • Mail: Brushy Creek Village c/o Goodwin Processing Center PO Box 93447 Las Vegas, NV 89193-3447
  • Online: TownSq (ACH, debit/credit card; $1 fee for e-check, $1 + 3.5% for credit card)
  • Bank Bill Pay: Update payee and address to the PO Box above. Include your account number and association code (ABCV).

When is my assessment due? Assessments are payable QUARTERLY.

What is my property code? ABCV

Why does my account show a negative number? A negative number indicates a credit balance.

Who do I contact about past due assessments or payment plans?  Resident Care (see above)

What does my assessment pay for? Operating expenses such as utilities, maintenance, landscaping, and insurance.

Insurance

How do I get a copy of the association's insurance? Contact Resident Care or submit a request through TownSq.

Owner Information

How do I update my contact information or mailing address? Contact Resident Care or submit a request through TownSq.

Resales

How do I get a lender questionnaire or resale certificate? Order via Community Archives by visiting the Goodwin & Co. website and clicking on the top right button.

Is there a charge for lender statements? Yes, visit Community Archives for pricing.

TownSq

What is TownSq? TownSq is a mobile app for community communication, account management, news, service requests, and more.

How do I register for TownSq?

  1. Visit TownSq Registration
  2. Enter your account number and property zip code
  3. Provide your email and create a password

Having trouble registering or need to reset your password?

  • For errors, contact Resident Care
  • To reset your password, visit TownSq Password Recovery

How do I change my TownSq email preferences? Log in, click your name in the top right, and select "Edit Profile."

How do I submit a request in TownSq? Log in and click the "Requests" link on the left menu.